why the current RPA approach is flawed
of the Softomotive People1st Approach for RPA
HIGH UPFRONT COSTS
Requires an up-front investment in a full Enterprise RPA platform, including infrastructure costs.
LOW UPFRONT COSTS
It is quicker and easier to start with a desktop automation tool (RDA) which does not require a server or any other significant costs.
The higher capex investment increases project risk. This is in turn becomes more of a career risk, especially as RPA projects increasingly fail to deliver the required business outcomes.
start small, learn quickly and scale seamlessly only once the best process automations are fully tested and proven.
MISSED RPA OPPORTUNITIES
Process discovery remains an issue. Also, because the bar needs to be set higher to offset increased costs of investment, there is the opportunity cost of excluding smaller but otherwise worthwhile RPA projects.
REALIZE THE FULL POTENTIONAL OF RPA
To maximize business outcomes, you need to be able to go beyond the 'low hanging' fruit or easy to identify processes to automate.
A strategic approach is required but too much complexity stifles innovation. Sole focus on a "top down" approach managed by a remote centralized team is a limiting factor.
A bottom-up or "pull" strategy accelerates process discovery and automation.
Agile practices are common in IT but not so in process automation. This is out of sync with real world business operations which are dynamic.
End users can automate, what, when they want, collaboratively.
LOW PEOPLE ENGAGEMENT
If people are, or feel excluded until they are directly affected, resistance is likely. This will make change management harder and more expensive.
HIGH PEOPLE ENGAGEMENT
Everyone is a citizen developer, equipped with the tools, the mandate and the incentivisation to automate.
TO FIND OUT MORE VISITwww.softomotive.com/People-1st-Approach/